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Shipping policy of Gato Negro

1. The preparation time required for each shipment may vary. Therefore, the timeframes communicated are only estimates. Please check the estimated shipping time against each item for more information.

2. Estimated shipping times:

2.1 Gato Negro will do everything possible to meet the estimated shipping times described, but these are terms we cannot guarantee.

2.2 Once your order is received, the order is prepared in an approximate time of 2 days, and then delivered to the respective shipping logistics provider according to the method selected by the buyer.

2.3 Actual delivery time will depend on the shipping method chosen by the buyer.

2.4 For North America, our estimated shipping time is between 15 to 22 business days through Correos de Costa Rica.

2.5 For North America, our estimated shipping time is 2 business days through DHL.

2.6 For Miami, our estimated shipping time is between 15 to 22 business days through Correos de Costa Rica.

2.7 For Central America and the Caribbean, our estimated shipping time is between 15 to 22 business days through Correos de Costa Rica.

2.8 For Central America, our estimated shipping time is 1 business days through DHL.

2.9 For Caribbean, our estimated shipping time is 2 business days through DHL.

2.10 For South America, our estimated shipping time is between 15 to 22 business days through Correos de Costa Rica.

2.11 For South America, our estimated shipping time is 2 business days through DHL.

2.12 For Australia and Asia, our estimated shipping time is between 15 to 22 business days through Correos de Costa Rica.

2.13 For Asia, our estimated shipping time is 4 business days through DHL.

2.14 For Australia, Africa and the rest of the world, our estimated shipping time is 5 business days through DHL.

2.15 For Middle East, our estimated shipping time is 3 business days through DHL.

2.16 For Europe, our estimated shipping time is between 15 to 22 business days through Correos de Costa Rica.

2.17 For Europe, our estimated shipping time is 3 business days through DHL.

3. Depending on the buyer's preference, the order can be sent through the following dispatch services:

  • Correos de Costa Rica
  • DHL

4. We do not ship orders to the following territories and geographical areas:

  • At the moment according to the shipping services there are no excluding territories.

5. Additional shipping charges will apply for the following territories and geographical areas. Please contact us via email rebe@gatonegrocr.com to obtain a shipping quote before ordering from:

  • At the moment according to the shipping services there are no additional charges.

6. In the case of international shipments, the buyer assumes that additional charges may be applied by the authorities in the recipient country, such as customs duties and local taxes. Customs duties and local taxes will be paid by the buyer.

7. Gato Negro will not be responsible for any delays that may occur in shipping times due to customs procedures.

8. Once the item is received, the buyer must inspect it before signing the receipt to the dispatch services representative. The buyer's signature will be considered as an acceptance that the item is in perfect condition. If the item is damaged, the buyer must refuse delivery and contact us at rebe@gatonegrocr.com within 12 hours after the receipt of your item.